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Privacy Policy

Effective Date: July 20, 2017

This Privacy Policy sets the policies of Hey Mentor (“us”, “we”, “our”, or “Hey Mentor”) with regard to disclosed personal information you provide us with through this web site. These policies may be subject to change, in which case the revised Privacy Policy will apply to information collected after the date the Privacy Policy is changed and posted. We recommend that you review our Privacy Policy periodically. By using our Site, you consent to the terms and conditions of this Privacy Policy.

“Personal Information” is the information that alone or in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.


Hey Mentor is committed to protecting the privacy of the population that visits our web site. We collect Personal Information when you: register to serve as a mentor; register as a student; make a donation; use the our Site; and communicate with us. You will have general access to our Site, being able browse pages describing our organization without providing any personal information or being required to register on our Site. However, you may not be able to access all parts of our Site or interact with Hey Mentor online without supplying personal information. Information such as your name, mailing address, telephone number, email address, and credit card information may be requested if you make a donation of goods, services or money, register for an event, purchase a ticket, request materials or information, or volunteer your time to work with Hey Mentor. We also will receive your personal information if you submit it to us when you e-mail comments to the Site or if you complete surveys on our Site. To register as a student or mentor, you will be asked to provide Personal Information, such as your name, email address, mailing address, telephone number, date of birth, gender, zip code, race, social media URLs/usernames, and biographical information.


The personal information you provide may be entered into our organization database and you may be contacted in order to supply you with additional information about Hey Mentor, its programs, events, fund-raising drives or volunteer opportunities. We will not disclose or release any of your personal information to anyone, other than to our affiliates (i.e., service providers, website hosts), except as permitted or required by law, such as to attorneys or the government.

[Credit card information is processed through a secure third party payment gateway. Hey Mentor is informed of and retains documentation regarding the type of credit card used (e.g. Visa, American Express, Master Card), but does not see or retain any other sort of credit card information.]


Hey Mentor is primarily an online service. Students and mentors who choose to apply to Hey Mentor will be required to connect via social messaging platforms such as Facebook, Skype, Google Hangouts, LinkedIn, and other platforms listed in our application. Social messaging URLs and usernames will be collected in order to match students with mentors, and so that mentors will be able to identify and reach out to their students. We are not responsible for any discussions or comments made by students and mentors on our social media and social messaging platforms, we will try to remove any inappropriate content as diligently as possible. We are not responsible for any conversations or interactions through social messaging platforms, however, if a mentor or student is reported for misuse of service or inappropriate conversations with proper evidence, he/she may be immediately terminated permanently from Hey Mentor upon review by our Executive Director.


This Privacy Policy applies only to the use of this Site. This Site may contain hyperlinks or “links” to other third-party web sites, and other web sites may “link” to this Site. Web sites linking to and from this Site may have different privacy practices from the ones described here. We are not responsible for the data collection, privacy and information sharing policies and procedures or the content of other websites. You should refer to the privacy policies of each individual linked site to determine how your privacy is protected.


We are very concerned with the safety and security of your sessions on our Site, the information you provide us online, and any transactions you conduct with us online.We have implemented and maintain electronic and procedural safeguards to help guard your nonpublic personal information and protect against the loss, misuse, interception, access and alteration of information you send us. We restrict access to nonpublic personal information about you to those of our employees (paid and unpaid) and our agents who need to know the information to enable us to provide our services to you and we emphasize the importance of maintaining the security, confidentiality and integrity of your personal information. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure. By using the Site or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site.


When you register as a mentor, we may use a third-party service to perform a background check on you with your consent. We do not receive information from the background check other than an indicator of whether you meet our requirements or not.


We comply with the Children’s Online Privacy Protection Act of 1998 (“COPPA”). COPPA requires that web site operators never knowingly request personally identifiable information from anyone under the age of 13 without requesting verifiable parental consent.

In accordance with COPPA, we do not knowingly collect any personally identifiable information from children under the age of 13. We recommend that no one under the age of 15 submit personally identifiable information to our Site. In the event that we determine that a user of this Site is under the age of 13, we will not maintain or use his or her personally identifiable information.


Cookies: “Cookies” are small text files from a website that are stored on your hard drive. These text files make using our Website more convenient by, among other things, saving your passwords and preferences for you. Cookies themselves do not typically contain any personally identifiable information. We may analyze the information derived from these cookies and match this information with data provided by you or another party. If you are concerned about the storage and use of cookies, you may be able to direct your internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your hard drive through your internet browser or other programs. Please note, however, that some parts of our Website will not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.


If you have questions or comments about this Privacy Policy, to change or delete your information, or your dealings with this Site, you may send an email to

Thank you for visiting our Site and for your interest in Hey Mentor.

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